Terms of service

Effective Date: 20 December 2025

Welcome to Pak Petz Store. These Terms of Service explain the rules and conditions for using our website and services. By visiting or shopping from our store, you agree to follow these terms. Please read them carefully.

1. Use of Our Website

By using our website, you confirm that:

  • You are at least 16 years old, or using the site under the supervision of a parent or guardian

  • You will use our website only for lawful purposes

  • You will not misuse our website in any way

2. Product Information

  • We try our best to show accurate product details, images, and prices

  • Colors or packaging may look slightly different due to screen settings or updates

  • Pak Petz Store reserves the right to change product information or prices at any time without notice

3. Orders & Payments

  • All orders are subject to availability and confirmation

  • We reserve the right to cancel or refuse any order if needed

  • Payments must be completed using the available payment methods at checkout

4. Shipping & Delivery

  • Delivery times are estimated and may vary due to courier or location issues

  • Pak Petz Store is not responsible for delays caused by courier services or events beyond our control

Please review our Shipping Policy for more details.

5. Returns & Refunds

  • Returns and refunds are handled according to our Return & Refund Policy

  • Please read that policy carefully before placing an order

6. User Accounts

  • If you create an account, you are responsible for keeping your login details safe

  • Pak Petz Store is not responsible for any loss caused by unauthorized account use

7. Intellectual Property

  • All content on this website (text, images, logos, designs) belongs to Pak Petz Store

  • You may not copy, reuse, or distribute our content without written permission

8. Limitation of Liability

Pak Petz Store is not responsible for:

  • Any indirect or unexpected loss from using our website or products

  • Improper use of products

Customers are advised to use products as instructed.

9. Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page and will apply immediately.

10. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Email: pakpetzstoree@gmail.com

  • WhatsApp: +92 329 3009367

  • Support Hours: Monday – Saturday, 12:00 PM – 10:00 PM

Thank you for choosing Pak Petz Store — Everything for Every Pet 🐾