Terms of service

By shopping with us, you agree to the following terms.

🛍️ General

Welcome to Pak Petz Store! By accessing our store and placing an order, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

✅ Eligibility

By using our store, you confirm that:

  • You are at least 18 years old or have parental/guardian consent
  • The information you provide is accurate and complete
  • You are placing an order for personal or pet use only

📦 Orders & Payments

  • All orders are subject to availability
  • Prices are listed in PKR (Pakistani Rupees)
  • We reserve the right to cancel or refuse any order at our discretion
  • Payment must be completed before order processing begins

🚚 Shipping & Delivery

  • Delivery times may vary depending on your location
  • We are not responsible for delays caused by courier services or unforeseen circumstances
  • Please ensure your delivery address is correct at the time of ordering

🔄 Replacement Policy

  • We offer replacement only — no cash refunds
  • If the mistake is ours, we cover all delivery charges
  • If the mistake is yours, delivery charges will be paid by the customer
  • Replacement requests must be made within 48 hours of delivery with photo/video proof

🐾 Product Information

  • We strive to display products as accurately as possible
  • Slight variations in color or packaging may occur due to screen differences or supplier updates
  • All products are intended for pet use only — keep out of reach of children

🔐 Privacy

Your personal information is handled as described in our Privacy Policy. We are committed to keeping your data safe and secure.

⚠️ Limitation of Liability

Pak Petz Store shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services beyond the purchase price paid.

📝 Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of our store after changes means you accept the updated terms.

📞 Contact Us

Questions about our terms? Reach out anytime!

📱 WhatsApp: (apna number yahan add karein) 📧 Email: (apni email yahan add karein)

📅 Effective Date: June 2026

🐾 Pak Petz Store

Because your pet deserves the best! 🐕🐈🐠