Privacy policy

Effective Date: 20 December 2025

At Pak Petz Store, we respect your privacy and care about your personal information. This Privacy Policy explains, in simple words, how we collect, use, and protect your data when you visit or shop from our website.

By using our website, you agree to this Privacy Policy.

1. What Information We Collect

When you visit or place an order on Pak Petz Store, we may collect:

  • Your name, phone number, email address, and delivery address

  • Order details such as products purchased and payment information

  • Basic technical information like IP address, browser type, and device

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Contact you about your order or customer support

  • Improve our website and services

  • Keep our store safe from fraud or misuse

3. Sharing Your Information

We do not sell or share your personal information with anyone for marketing.

We only share necessary information with:

  • Courier companies (to deliver your order)

  • Payment services (to process payments securely)

  • Shopify and trusted service providers (to run our store)

All partners are required to keep your information safe.

4. Cookies

Our website uses cookies to make your shopping experience better.

Cookies help us:

  • Remember your preferences

  • Understand how visitors use our website

You can turn off cookies in your browser, but some features may not work properly.

5. Data Protection

We take reasonable steps to protect your personal information.

Please understand that no online system is 100% secure, but we do our best to keep your data safe.

6. Your Rights

You can:

  • Ask what personal information we have about you

  • Request correction or deletion of your data

  • Stop receiving promotional messages at any time

To do this, simply contact us.

7. Third-Party Websites

Our website may have links to other websites. We are not responsible for their privacy practices.

8. Policy Changes

We may update this Privacy Policy when needed. Any changes will be posted on this page and apply immediately.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: pakpetzstoree@gmail.com

  • WhatsApp: +92 329 3009367

  • Support Hours: Monday – Saturday, 12:00 PM – 10:00 PM

Thank you for trusting Pak Petz Store — Everything for Every Pet 🐾